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Your privacy is important to us.

Our Privacy Policy

Eurocan Pet Products, its related and affiliated entities and those licensees using the “Eurocan”, "Barnsdale Farms" and "Bullwrinkles" or other trademarks owned by Eurocan (referred to as “Eurocan Pet Products”), are committed to protecting your right to privacy.

Eurocan Pet Products does not sell, rent or trade personal information that it collects. In the event of the sale of Eurocan pet products, personal information may be one of the transferred business assets.

This privacy policy informs you of our practices relating to the collection, use and disclosure of personal information about you and your pet and tells you about the ways we ensure that your privacy and the confidentiality of your information are protected.

What does "personal information" mean?

For the purposes of this Statement, "personal information" means information about identifiable individuals and includes contact information (for example, name, mailing address, e-mail address, telephone number), and transaction-related information. It does not include information, photos, video of other that you as a participant willingly post in what is a public internet forum.

Collecting information

Eurocan Pet Products collects personal information from individuals on a voluntary basis through contact and registration forms, questionnaires, surveys and transaction documents.

Using personal information

Eurocan Pet Products uses personal information that it collects for the following limited purposes:

  • To create the "Share the Love!" gallery and social network
  • To communicate with individuals
  • To assist in understanding individuals’ needs and preferences and to adjust our products and services accordingly
  • To conduct, process and complete transactions with customers

Eurocan Pet Products may, from time to time, contact individuals by electronic format, regular mail or telephone for any of the purposes set out above. You may choose to opt out of this service.

Contact from Eurocan (Re: phishing)

Eurocan will never ask for your banking or credit card information in an email format. If you are contacted via email for this type of information, do not respond. Instead, go to our site and click on the "Contact Us" link to inform us of the details of this fraud.

Disclosing information

We knowingly disclose personal information when we have received your consent to do so or under limited circumstances specifically described when personal information is collected. However, we will disclose personal information without such consent when such disclosure is permitted or required
by law.

We will not knowingly disclose personal information to any third parties except:

  • To affiliated and associated companies within Eurocan Pet Products and only for the limited purposes described above. These affiliated and associated companies and their respective employees are restricted from using the personal information for any other purpose other than as described above.
  • To its agents, professional advisors, promotional and marketing agencies, and to any other third parties in order to complete transactions, to process data and to service our customers. These third parties and their respective employees are only provided with such personal information as is necessary to perform the services for which they have been contracted and are restricted from using the information for any purpose other than as described above.

Eurocan Pet Products does not sell, rent or trade personal information that it collects. In the event of the sale of Eurocan Pet Products, personal information may be one of the transferred business assets.

Retaining information

At such time as personal information is no longer required for the purposes stated in this Privacy Statement or other statutory requirements, such personal information will be made anonymous or destroyed.

Protecting information

To ensure the security of our customers' personal information we have designated a Privacy Officer to be responsible for the care and control of personal information. Although we take great care in protecting the security of the personal information stored in our databases, information transmitted over the Internet can be intercepted by unauthorized parties. Eurocan Pet Products does not assume any liability for any unauthorized use or interception of personal information over the internet by third parties. In addition, we do not assume liability for any unauthorized use of personal information collected by third parties with websites that are the current or future subject of a link from our website.

Contact Us

Should you have any questions or comments about our privacy policy and/or practices, we invite you to contact us in one of the following ways:

Phone: 1-888-290-7606      Fax: 1-888-290-7607

Address

In Canada:
367 Victoria Street
New Hamburg, ON
N3A 2K5, Canada

In the United States:
236 East North Avenue
North Lake, IL
60164, USA

Email: privacy@eurocanpetproducts.com

This Privacy Policy may be amended from time to time.